Below are our general FAQ’s. Looking for product specific FAQ’s? Scroll to the bottom of our product pages.
Why should I choose Aarons Landscaping?
Aarons Landscaping are specialists in providing the best landscaping products for Early Learning Centres. Whether you need your outdoor play area completely changed, or you’re justadding one feature, Aarons Landscaping can offer the solution.
Are your products Australian Made?
Yes, you’re buying direct from the manufacturer! We manufacture all of our timber and steel structures in our factory in Melbourne. We source our timber from Australian sustainable plantations. To make sure it is the best quality product, our bamboo is imported from Bali.
What timber do we use?
All our manufactured products are made from non-arsenic based and environmentally- friendly treated pine timber, grown in Australian plantations. The timber is attractive, clean and safe to touch and has outstanding weather durability.
Do the products come with instructions?
Yes. Our products have a PDF set of instructions. Your sales person will email them to you upon pick-up of your product.
Can I Layby?
Absolutely. We offer a stress-free layby service for up to 9 months. We require a 30% deposit and suggest you make regular repayments.
Do you price match?
Aarons are the best in quality, service and price! Let us quote you on a comparable product so you can make an informed decision. Please contact a store for more details.
What is the turnaround time from ordering to delivery and or installation?
We pride ourselves on a getting your backyard transformation achieved swiftly. Some of our products will depend on elements other than our manufacturing time such as building permits. You can expect delivery and installation for standard products to be approximately 2-3 weeks. If you’re picking up – your store may have the product you are after in stock ready to pick up today!
Do your products come with a warranty?
Yes. All our products come with a 12-month manufacturers warranty. In addition, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. We are confident that our products, services and after-sale support will exceed your expectations. Customers with any issues regarding workmanship will be served promptly and aptly.